Professional Faucet Repair in Rex, NC — All Brands, Same-Day Service
Low water flow at a kitchen or bathroom faucet is almost always a clogged aerator or a partially failed cartridge — not low supply pressure. Stiff handles, dripping spouts, and leaks under the sink each trace to specific internal components. Our techs in Rex know faucet valve anatomy across all the major brands and carry the parts to fix them.
All Faucet Brands & TypesCartridge & Ceramic Disc SpecialistsKitchen, Bath & Outdoor FixturesStocked Parts On-Truck
Our Qualifications
4 Things That Set Our Faucet Repair Service Apart in Rex, NC
We identify the valve type, source the correct OEM or quality aftermarket replacement, and restore the faucet to full operation — no leaks at the spout, no stiff handle, no drip.
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Valve-Type Specific Expertise
Ball faucets, cartridge faucets, ceramic disc faucets, and compression faucets all fail differently and require different repair approaches. A ball-type faucet drips from a worn ball, springs, seats, or O-rings — all small parts that come in a manufacturer-specific repair kit. A cartridge faucet drip is almost always solved by cartridge replacement. Knowing which type you have before touching it determines whether the repair takes 30 minutes or 2 hours.
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Brand Knowledge Across Major Lines
Moen, Delta, Kohler, Price Pfister, American Standard, Grohe, Hansgrohe — each brand uses proprietary cartridge and valve designs that are not interchangeable. Moen uses their own 1200 and 1225 cartridge system; Delta uses ball valves in older fixtures and cartridges in newer ones; Kohler uses Rite-Temp pressure-balance cartridges in shower valves.
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Shower & Tub Valve Specialists
Shower valves — particularly pressure-balance and thermostatic mixing valves — are more complex than a kitchen sink faucet and have safety implications if repaired incorrectly. We carry cartridges for the major pressure-balance valve brands common in Rex, NC homes and understand the anti-scald setpoint calibration that should be verified after any shower valve cartridge replacement.
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Under-Sink Leak Diagnosis
Not every under-sink leak is the faucet itself — many are supply line connections, P-trap slip joints, garbage disposal collars, or drain body gaskets. Our techs trace the water source precisely before recommending a faucet repair or replacement.
Our Faucet Services
From Kitchen to Shower — Faucet Repair Across Your Home
Most faucet repairs complete in a single visit with parts on the truck.
Kitchen
Kitchen Faucet Repair & Replacement
Older kitchen faucets with two separate handles use compression valves — each handle has a rubber seat washer that wears and needs periodic replacement. We stock washers and seat tools for these older designs, which are still common in Rex, NC homes built before 1980.
Bathroom
Bathroom Sink Faucet Repair
Single-handle bathroom faucets use cartridge valves — one cartridge controls both hot/cold mixing and volume. When the cartridge wears, the result is a drip that typically starts slowly and worsens over months. We identify the cartridge model by the faucet brand and replace it with the correct OEM cartridge.
Shower
Shower Valve Cartridge Replacement
After cartridge replacement, we verify anti-scald calibration — the maximum hot water limit set by the cartridge rotational stop — to confirm the valve won't deliver scalding water at full hot even if a supply pressure event occurs.
Outdoor
Outdoor Spigot & Hose Bibb Repair
Outdoor hose bibbs fail in two ways: a dripping spout (worn stem packing or seat washer) or a leak at the packing nut behind the handle (deteriorated packing material around the stem). Most hose bibb repairs involve replacing the seat washer and packing without removing the body from the wall.
Low Flow
Aerator Cleaning & Flow Restoration
Persistent low flow after aerator cleaning points to a partially failed cartridge that's not opening fully, or a kinked supply hose under the sink. We trace the restriction and resolve it.
Replacement
Full Faucet Replacement
We handle the full installation: shut the supply, disconnect the old faucet, inspect the supply lines and angle stop valves, install the new faucet, connect supply, adjust the aerator, and verify drip-free operation before leaving.
Here's exactly how a Masters Plumbing Service faucet repair call runs in Rex, NC.
1
Call & Describe Your Faucet Symptom
If you know the brand — Moen, Delta, Kohler, Price Pfister — tell us. If not, the tech will identify it on-site from the valve body and handle design.
2
Valve Type Identification & Diagnosis
The tech identifies the faucet's valve type (ball, cartridge, ceramic disc, or compression), locates the specific cartridge or repair kit number for that model, and checks whether the required part is on the truck or needs to be sourced.
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Flat-Rate Quote & Repair Execution
You receive a flat-rate quote covering parts and labor before the water is shut off under the sink. Common repairs — cartridge replacement, ball assembly rebuild, aerator service — are straight-forward pricing with no variable labor component.
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Verify Zero Drip Before Leaving
After repair, we run the faucet through the full temperature range, check the spout, base, handle, and supply connections for any drip, and confirm the aerator flow is unrestricted. The repair is complete when we can demonstrate it's dry and flowing correctly.
Customer Reviews
Real Faucet Repair Reviews from Rex, NC
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My kitchen faucet had been dripping for two years — I kept putting it off. Masters Plumbing Service's tech identified it as a Delta ball-type faucet and had the complete repair kit on his truck: new ball, springs, seats, and O-rings. The whole rebuild took 40 minutes. The faucet moves smoothly now and there's absolutely no drip. I only wish I'd called sooner given how much water I was wasting.
— K. Svensson, Rex
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Had a hose bibb that dripped at the packing nut all summer. Tech replaced the packing material and seat washer in 20 minutes. Also told me the freeze-proof stem length was correct for my wall depth, which was reassuring heading into winter.
— P. & G. Delacroix, Rex, NC
★★★★★
Full bathroom faucet replacement — my old two-handle fixture was discontinued and no cartridges were available. Masters Plumbing Service supplied a quality Moen single-handle faucet in the same 4-inch centerset configuration, removed the old fixture, replaced the supply lines with braided steel, and installed the new unit. Clean, level installation. Also replaced both angle stop valves under the sink since the originals were 20 years old and barely turned.
— R. Fontaine, Rex, NC
Common Questions
Faucet Questions We Answer Every Day in Rex
At one drip per second — which looks minor — a faucet wastes roughly 3,000 gallons per year. At average residential rates in NC, that's approximately $15–$25 per year per dripping faucet. A faster drip or multiple faucets multiply that cost. The EPA estimates that fixing all the leaks in an average home saves 10% on annual water bills.
For most faucets from established brands — Moen, Delta, Kohler, Price Pfister — replacement cartridges and repair kits are available and the fixture is worth repairing. We carry or can source these parts and prefer repair over replacement when the faucet body itself is in good condition.
Temperature swings during a shower — particularly when another fixture is used elsewhere in the house — indicate a failing pressure-balance cartridge. The cartridge's job is to compensate for supply pressure changes caused by other fixtures drawing hot or cold water, keeping shower temperature stable. When the cartridge wears, it loses this compensation ability and temperature follows the pressure fluctuation.
If the stiffness is in a ball-type faucet, the cam and packing assembly may be binding — a rebuild kit with new cam, packing, and springs typically resolves it. We assess which type you have and quote accordingly.
Cartridge faucets use a replaceable ceramic or plastic cartridge that slides in and out of the valve body — repair means pulling the old cartridge and installing the new one in the correct orientation. Ball faucets use a rotating stainless-steel or brass ball with ports that align with supply inlets — repair means a rebuild kit with new ball (if scored), springs, seats, and O-rings installed into the cleaned valve body.
Cartridge replacement on a standard bathroom or kitchen faucet: 30–45 minutes. Ball faucet rebuild: 45–60 minutes. Shower pressure-balance cartridge replacement and anti-scald verification: 60–90 minutes. Aerator cleaning: 15 minutes. Full faucet replacement (fixture supplied): 60–90 minutes.
Service Area
Masters Plumbing Service Faucet Technicians Serving Rex, NC
Our techs carry cartridges for the major brands most commonly found in Rex, NC residential homes and businesses.
